{"id":16,"date":"2026-07-25T11:19:07","date_gmt":"2026-07-25T11:19:07","guid":{"rendered":"https:\/\/raswood.in\/?page_id=16"},"modified":"2026-07-25T11:19:08","modified_gmt":"2026-07-25T11:19:08","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/raswood.in\/?page_id=16","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-wd-title title wd-80738754\">Raswood<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a4ca403b\">At <strong>Raswood<\/strong>, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please read our Refund &amp; Returns Policy below.<\/p>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-1955224c\">Returns<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-8a97ef1a\">We accept return requests within <strong>7 days<\/strong> of product delivery.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a25cc77f\">To be eligible for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item must be unused and in the same condition as received.<\/li>\n\n\n\n<li>The item must be returned in its original packaging with all accessories, labels, and tags (if applicable).<\/li>\n\n\n\n<li>A valid proof of purchase or order confirmation is required.<\/li>\n\n\n\n<li>Products damaged due to misuse, improper handling, accidental damage, or normal wear and tear are not eligible for return.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-feb93a45\">Non-Returnable Items<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c651e3f5\">The following items are not eligible for return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customized or personalized furniture<\/li>\n\n\n\n<li>Made-to-order or handcrafted products manufactured specifically for the customer<\/li>\n\n\n\n<li>Products damaged after delivery due to customer handling or improper use<\/li>\n\n\n\n<li>Clearance, sale, or discounted items (unless received damaged or defective)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-c6d73a7a\">Refunds<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5bce9c37\">Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-521d0dcf\">If your refund is approved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The refund will be processed within <strong>5\u20137 business days<\/strong>.<\/li>\n\n\n\n<li>The refund amount will be credited to your original payment method or through another mutually agreed payment method.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-fb2e1d9d\">Exchange Policy<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9cd75071\">We offer replacements or exchanges only in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product was damaged during transit.<\/li>\n\n\n\n<li>You received the wrong product.<\/li>\n\n\n\n<li>The product has a verified manufacturing defect.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-14233c81\">Exchange requests must be made within <strong>48 hours<\/strong> of delivery, along with clear photos or videos of the product.<\/p>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-9596ec4f\">Return Shipping<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c8746e20\">Customers may be responsible for return shipping charges unless the return is due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A damaged product<\/li>\n\n\n\n<li>An incorrect product delivered<\/li>\n\n\n\n<li>A manufacturing defect<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-554fe62c\">Original shipping charges paid during purchase are non-refundable.<\/p>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-e44eb405\">Order Cancellation<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-6ecd025c\">Orders can be cancelled only <strong>before dispatch<\/strong>. Once the order has been shipped, it cannot be cancelled.<\/p>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-f97df270\">Contact Us<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-31309a8b\">If you have any questions regarding returns, refunds, or exchanges, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-420b9ae6\">\ud83d\udcde <strong>Phone:<\/strong> +<br>\ud83d\udce7 <strong>Email:<\/strong> <\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-497ced71\"><strong>Raswood<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-17f31e04\"><em>Thank you for choosing Raswood. We appreciate your trust and look forward to serving you with quality furniture and excellent customer service.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/raswood.in\/index.php?rest_route=\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/raswood.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/raswood.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/raswood.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/raswood.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16"}],"version-history":[{"count":1,"href":"https:\/\/raswood.in\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":30040,"href":"https:\/\/raswood.in\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions\/30040"}],"wp:attachment":[{"href":"https:\/\/raswood.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}