Raswood

Thank you for shopping with Raswood. We are committed to delivering your furniture safely and on time. Please read our Shipping Policy carefully before placing your order.

Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Custom-made or made-to-order furniture may require additional processing time. Customers will be informed if applicable.

Shipping Time

  • Standard delivery usually takes 3–7 business days, depending on your location.
  • Delivery to remote or rural areas may take additional time.
  • Delivery timelines may also vary due to courier or logistics service availability.

Shipping Charges

  • Any applicable shipping charges will be displayed during checkout before payment.
  • Free shipping may be available on selected products or during promotional offers.

Order Tracking

Once your order has been dispatched, tracking details will be shared through:

  • SMS
  • WhatsApp
  • Email (if provided)

You can use the tracking number to monitor the delivery status of your order.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

  • Courier or logistics company delays
  • Natural disasters or adverse weather conditions
  • Incorrect or incomplete shipping address provided by the customer
  • Public holidays or unforeseen circumstances

Raswood is not responsible for delays caused by third-party courier or logistics providers.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect address is provided:

  • Delivery may be delayed or unsuccessful.
  • Additional shipping charges may apply for re-delivery or address correction.

Damaged Package

If your order arrives damaged:

  • Please contact us within 24 hours of delivery.
  • Share clear photos or videos of the damaged package and product for verification.

We will investigate the issue and provide assistance in accordance with our Refund & Returns Policy.

Contact Us

For any shipping-related questions or assistance, please contact us:

πŸ“ž Phone: +91
πŸ“§ Email:

Raswood

Thank you for choosing Raswood. We appreciate your trust and are committed to delivering quality furniture with care.